Claims

RSA Claims teams provide timely solutions delivered to agreed service levels, backed with technical expertise and specialist systems.

From the outset, to the closing of a claim, and everything in between, RSA's claims specialists will ensure you're kept fully informed. 

Our in-house claims service focuses on proactive file management, technical excellence and timely payment. 

Through accurate reserving and settlement and our robust understanding of local and international legal frameworks, we can meet your multinational claims servicing requirements wherever you operate. We believe that global claims are best handled in their country of origin. The RSA global network enables us to apply local knowledge, expertise and resources.

Each country has specified claims handling licenses and we maintain a strong control framework as all claims above the local licenses are referred to our central team.

Complaints

If you wish to make a complaint, please contact your usual RSA representative. Otherwise, visit our complaints page to find out more.
Ana Irigoyen

Ana Irigoyen